Big five personality traits and communication skills as the predictors of oral communication performance in chatbot-human interaction in a second language

Basit Öğe Kaydı
dc.contributor.authorCakmak, Fidel
dc.date.accessioned2026-01-24T12:31:25Z
dc.date.available2026-01-24T12:31:25Z
dc.date.issued2025
dc.departmentAlanya Alaaddin Keykubat Üniversitesi
dc.description.abstractThe recent advanced chatbots have been met with notable enthusiasm in the research community. The technological developments have enhanced the capability of chatbots to engage with users as conversational partners, marking a significant stride forward in the field of artificial intelligence and human-computer interaction. This study aims to investigate the effect of users' personal factors, such as personality and interpersonal interaction skills, on human-chatbot interaction with the chatbot, Replika. The participants were 96 EFL students. They used Replika for twelve weeks, practicing oral interactions with the chatbot outside of class. The Big Five Personality Trait test and a questionnaire for communication skill assessment were employed before the intervention. Students' L2 oral performance with human peers and Replica was assessed. The quantitative method was used to analyze the data. The findings reveal a significant difference between the oral performance of foreign language learners when interacting with peers versus when interacting with Replika. Additionally, personal traits and communication skills significantly predicted L2 oral communication performance with Replika. Overall, the results that personal traits and communication skills can predict the L2 oral performance of students with chatbots.
dc.identifier.doi10.1080/0144929X.2025.2587731
dc.identifier.issn0144-929X
dc.identifier.issn1362-3001
dc.identifier.scopus2-s2.0-105022242776
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://doi.org/10.1080/0144929X.2025.2587731
dc.identifier.urihttps://hdl.handle.net/20.500.12868/5861
dc.identifier.wosWOS:001616086500001
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherTaylor & Francis Ltd
dc.relation.ispartofBehaviour & Information Technology
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WoS_20260121
dc.subjectSmart technologies
dc.subjectchatbot
dc.subjectoral communication skills
dc.subjectBig Five Personality Test
dc.subjectpersonal factors in L2
dc.titleBig five personality traits and communication skills as the predictors of oral communication performance in chatbot-human interaction in a second language
dc.typeArticle

Dosyalar

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu