Big five personality traits and communication skills as the predictors of oral communication performance in chatbot-human interaction in a second language
[ X ]
Tarih
2025
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Taylor & Francis Ltd
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
The recent advanced chatbots have been met with notable enthusiasm in the research community. The technological developments have enhanced the capability of chatbots to engage with users as conversational partners, marking a significant stride forward in the field of artificial intelligence and human-computer interaction. This study aims to investigate the effect of users' personal factors, such as personality and interpersonal interaction skills, on human-chatbot interaction with the chatbot, Replika. The participants were 96 EFL students. They used Replika for twelve weeks, practicing oral interactions with the chatbot outside of class. The Big Five Personality Trait test and a questionnaire for communication skill assessment were employed before the intervention. Students' L2 oral performance with human peers and Replica was assessed. The quantitative method was used to analyze the data. The findings reveal a significant difference between the oral performance of foreign language learners when interacting with peers versus when interacting with Replika. Additionally, personal traits and communication skills significantly predicted L2 oral communication performance with Replika. Overall, the results that personal traits and communication skills can predict the L2 oral performance of students with chatbots.
Açıklama
Anahtar Kelimeler
Smart technologies, chatbot, oral communication skills, Big Five Personality Test, personal factors in L2
Kaynak
Behaviour & Information Technology
WoS Q Değeri
Q2
Scopus Q Değeri
Q1
