A review on multi-criteria decision-making in passenger transportation: Trends, methods, and future directions

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dc.contributor.authorKamber, Eren
dc.contributor.authorYucel, Buse
dc.contributor.authorGumus, Mehmet
dc.date.accessioned2026-01-24T12:31:18Z
dc.date.available2026-01-24T12:31:18Z
dc.date.issued2026
dc.departmentAlanya Alaaddin Keykubat Üniversitesi
dc.description.abstractThis study provides a systematic review of the application of Multi-Criteria Decision-Making (MCDM) methods in passenger transportation. Analyzing 74 studies published between 2009 and 2025, the review classifies research based on transportation modes, methodological approaches, and sustainability dimensions. The findings reveal an increasing preference for fuzzy-based MCDM methods such as Fuzzy-AHP, TOPSIS, VIKOR, and DEMATEL to manage uncertainties in complex decision problems. Although sustainability principles are included in many studies, only a minority treat sustainability as the primary focus. The literature emphasizes service quality evaluation, passenger satisfaction, and system efficiency, with notable gaps in comprehensive sustainabilityfocused models and underexplored domains like maritime passenger safety. Keyword and research area analyses confirm the interdisciplinary nature of the field, linking transportation with engineering, computer science, environmental sciences, and economics. The study concludes with specific future research directions, including user-friendly hybrid MCDM frameworks, real-time data integration, and expanded focus on social and environmental sustainability. These recommendations aim to guide researchers and practitioners toward more inclusive, practical, and sustainable transportation decision-making models.
dc.identifier.doi10.1016/j.seps.2025.102384
dc.identifier.issn0038-0121
dc.identifier.issn1873-6041
dc.identifier.scopus2-s2.0-105022805021
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://doi.org/10.1016/j.seps.2025.102384
dc.identifier.urihttps://hdl.handle.net/20.500.12868/5793
dc.identifier.volume103
dc.identifier.wosWOS:001627530200001
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherElsevier Science Inc
dc.relation.ispartofSocio-Economic Planning Sciences
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WoS_20260121
dc.subjectPassenger transportation
dc.subjectMulti-Criteria Decision Making (MCDM)
dc.subjectMulti Attribute Decision Making (MADM)
dc.subjectFuzzy MCDM
dc.subjectSustainable transportation
dc.subjectLiterature review
dc.titleA review on multi-criteria decision-making in passenger transportation: Trends, methods, and future directions
dc.typeReview Article

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