Evaluation of ERP software selection criteria with fuzzy AHP approach: an application in the metal production enterprises in the aviation industry

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dc.authorid0000-0002-4964-8487
dc.contributor.authorYuksel, Buesra Dagci
dc.contributor.authorErsoz, Filiz
dc.date.accessioned2026-01-24T12:31:01Z
dc.date.available2026-01-24T12:31:01Z
dc.date.issued2024
dc.departmentAlanya Alaaddin Keykubat Üniversitesi
dc.description.abstractUsing enterprise resource planning provides benefits and added value regarding enterprise processes' efficiency, integration, and effectiveness. However, while selecting the ERP software, parameters in various categories, such as the enterprise's requests, the services of the consultant firm, and the employee's participation, should be considered. When determining between options, the parameters taken into consideration may differ from one another or be imprecise. This study aims to ascertain the criteria that Small and Medium-Sized Enterprises (SMEs) that intend to invest in ERP software should pay attention to when selecting ERP software. The ERP usage process of the enterprise, the success of ERP within the company, the ERP installation process, the ERP company's support service, and the focus on the parameters of meeting the expectations from the ERP system were made. The obtained information was evaluated with the fuzzy AHP technique. It was decided that the most significant criterion that the enterprise should pay attention to in the selection of ERP is the success of ERP within the company and meeting the expectations of the ERP system, and a suggestion was presented in this direction.
dc.description.sponsorshipAlanya Alaaddin Keykubat University
dc.description.sponsorshipNo Statement Available
dc.identifier.doi10.1007/s13198-024-02287-x
dc.identifier.endpage2667
dc.identifier.issn0975-6809
dc.identifier.issn0976-4348
dc.identifier.issue6
dc.identifier.scopus2-s2.0-85187658328
dc.identifier.scopusqualityQ2
dc.identifier.startpage2656
dc.identifier.urihttps://doi.org/10.1007/s13198-024-02287-x
dc.identifier.urihttps://hdl.handle.net/20.500.12868/5602
dc.identifier.volume15
dc.identifier.wosWOS:001182207000001
dc.identifier.wosqualityQ3
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherSpringer India
dc.relation.ispartofInternational Journal of System Assurance Engineering and Management
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_WoS_20260121
dc.subjectMulti-criteria decision making
dc.subjectEnterprise resource planning
dc.subjectERP selection
dc.subjectAnalytical hierarchy process
dc.subjectFuzzy AHP
dc.subjectDecision making
dc.titleEvaluation of ERP software selection criteria with fuzzy AHP approach: an application in the metal production enterprises in the aviation industry
dc.typeArticle

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