The impact of technology transfer performance on total quality management and quality performance

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Tarih

2016

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Elsevier Science Bv

Erişim Hakkı

info:eu-repo/semantics/openAccess

Özet

The purpose of this research is to define the critical factors of technology transfer performance (TTP) and to measure its impact on quality performance (QP) and total quality management (TQM). In this study, a questionnaire form was designed and later conducted face to face with manufacturing managers or quality managers of the manufacturing firms in Turkey. Two hundred organizations of the largest 1000 companies according to the classification of Istanbul Chamber of Industry have been evaluated. A model was developed to investigate the relationships among technology transfer performance, quality performance, and total quality management that is based on theoretical considerations. Technology transfer performance has a positive and strong impact on total quality management, but it has no significant impact on quality performance. A positive and strong relationship was determined between total quality management and quality performance. The relationship between technology transfer performance and quality performance has become significant with the mediating role of total quality management. (C) 2016 The Authors. Published by Elsevier Ltd.

Açıklama

12th International Strategic Management Conference (ISMC) -- OCT 28-30, 2016 -- Antalya, TURKEY

Anahtar Kelimeler

Technology transfer performance, total quality management, quality performance, Turkey

Kaynak

12th International Strategic Management Conference, Ismc 2016

WoS Q Değeri

N/A

Scopus Q Değeri

Cilt

235

Sayı

Künye