Exploring empowerment as an enabler of effective knowledge management

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dc.contributor.authorOzpamuk, Mustafa
dc.contributor.authorSonmezturk Bolatan, Gulin Idil
dc.contributor.authorVanDerSchaaf, Hans P.
dc.contributor.authorDaim, Tugrul Unsal
dc.date.accessioned2026-01-24T12:20:49Z
dc.date.available2026-01-24T12:20:49Z
dc.date.issued2023
dc.departmentAlanya Alaaddin Keykubat Üniversitesi
dc.description.abstractPurpose: This study aims to investigate the degree to which trust influences job satisfaction and job performance by building on research in the organizational sciences about the relationships between interpersonal trust relationships, cognitive empowerment, job performance and job satisfaction. This study's primary research question is: What factors contribute to job satisfaction and job performance? Design/methodology/approach: Data are collected through a field survey. The data set has 738 responses from employees who work in the financial sector in Turkey. Structural equation modelling was used to validate the hypotheses. Findings: This study's main findings are that when considering job satisfaction and job performance, cognition-based trust (CBT) has a strong influence on both constructs, whereas affect-based faith has a medium effect on job satisfaction and no significant effect on job performance. Originality/value: In an organization where trust is established, knowledge exchange will be facilitated and knowledge management will be done correctly. Therefore, trust is a critical factor for knowledge management. On the other hand, knowledge is an important key factor for job performance. Trust has two parts: affect-based trust and CBT. Psychological empowerment has four variables: impact, competence, meaningfulness and self-determination. This study aims to investigate the relationships between psychological empowerment, trust, job satisfaction and job performance. © 2023, Emerald Publishing Limited.
dc.identifier.doi10.1108/JKM-09-2022-0747
dc.identifier.endpage2461
dc.identifier.issn1367-3270
dc.identifier.issue9
dc.identifier.scopus2-s2.0-85148937776
dc.identifier.scopusqualityQ1
dc.identifier.startpage2434
dc.identifier.urihttps://doi.org/10.1108/JKM-09-2022-0747
dc.identifier.urihttps://hdl.handle.net/20.500.12868/4580
dc.identifier.volume27
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherEmerald Publishing
dc.relation.ispartofJournal of Knowledge Management
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20260121
dc.subjectFinancial sector
dc.subjectJob performance
dc.subjectJob satisfaction
dc.subjectTrust
dc.titleExploring empowerment as an enabler of effective knowledge management
dc.typeArticle

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