How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status

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dc.contributor.authorUnguren, Engin
dc.contributor.authorArslan, Serdar
dc.date.accessioned2026-01-24T12:29:18Z
dc.date.available2026-01-24T12:29:18Z
dc.date.issued2022
dc.departmentAlanya Alaaddin Keykubat Üniversitesi
dc.description.abstractThis study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end.
dc.identifier.doi10.18089/tms.2022.180301
dc.identifier.endpage20
dc.identifier.issn2182-8458
dc.identifier.issn2182-8466
dc.identifier.issue3
dc.identifier.startpage7
dc.identifier.urihttps://doi.org/10.18089/tms.2022.180301
dc.identifier.urihttps://hdl.handle.net/20.500.12868/5269
dc.identifier.volume18
dc.identifier.wosWOS:000837265400001
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherEscola Superior Gestao Hotelaria & Turismo, Univ Algarve
dc.relation.ispartofTourism & Management Studies
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_WoS_20260121
dc.subjectCOVID-19
dc.subjectjob insecurity
dc.subjectstress
dc.subjecthotel employees
dc.subjectmoderated mediation
dc.titleHow does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status
dc.typeArticle

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