Health Service Quality and Patient Communication In Medical Tourism

Basit Öğe Kaydı
dc.contributor.authorGül, Tolga
dc.contributor.authorDeğirmencioğlu, Özdal
dc.contributor.authorBulut, Benay
dc.contributor.authorDağ, Erhan
dc.contributor.authorBaştürk, Yusuf Alper
dc.contributor.authorDağlı, Mehmet
dc.date.accessioned2023-06-15T14:17:50Z
dc.date.available2023-06-15T14:17:50Z
dc.date.issued2022
dc.departmentALKÜ, Fakülteler, Turizm Fakültesi, Turizm İşletmeciliği Bölümü
dc.description.abstractThis study investigates the perceptions of patient communication and medical service quality in relation to the demographic and occupational characteristics of medical staff working in Alanya. A significant relationship was found between perceptions of patient communication and the field of expertise of the staff and the foreign language they speak. This indicates that, in medical tourism contexts, the patient communication perceptions of medical staff affect first-hand perceptions of health service quality. To increase health service quality and patient communication motivation, it is recommended that revenues from patients or insurance companies be distributed to all staff involved with medical tourists. Furthermore, apart from doctors and nurses, staff believe health service quality and communication are low. Therefore, it is recommended to provide in-service training for this area.
dc.identifier.doi10.26650/jot.2022.8.1.1059252
dc.identifier.endpage137en_US
dc.identifier.issue1en_US
dc.identifier.startpage115en_US
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1111221/health-service-quality-and-patient-communication-in-medical-tourism
dc.identifier.urihttps://hdl.handle.net/20.500.12868/2261
dc.identifier.volume8en_US
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofJournal of Tourismology
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectMedical Tourism
dc.subjectMedical Staff
dc.subjectHealth Care
dc.subjectCommunication
dc.subjectQuality
dc.titleHealth Service Quality and Patient Communication In Medical Tourism
dc.typeArticle

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