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Öğe Bir turist taciz türü olarak hanutçuluğun turistler üzerindeki etkisi(2015) Üngüren, Engin; Arslan, Serdar; Kaçmaz, Yaşar YiğitHalk arasında hanutçuluk olarak bilinen kavram, çoğunlukla turistlere rahatsızlık veren davranışlar içermesi nedeniyle literatürde “turist tacizi” başlığı altında ele alınmakta ve “esnaf tacizi” olarak adlandırılmaktadır. Konuya dair literatürün oldukça kısıtlı ve yurtdışında yoğunlaşmış olması, Türkiye’de yapılan ve yapılacak çalışmaları önemli kılmaktadır. Bu araştırmanın temel amacını, Türkiye’nin önemli turizm destinasyonlarından biri olan Alanya’da tatil yapan yabancı turistlerin hanutçuluğu nasıl algıladıkları ve hanutçuluğa nasıl tepki verdiklerinin belirlenmesi oluşturmaktadır. Araştırma nitel bir araştırma olup, veriler yarı yapılandırılmış açık uçlu soru formları kullanılarak toplanmıştır. Veriler Alanya’nın çeşitli bölgelerindeki otellerde konaklayan, 15 farklı millete mensup turistlerle yüz yüze görüşmeler yapılarak elde edilmiştir. Elde edilen söylemlere uygulanan içerik analizi sonucunda, turistlerin esnaf algısının üç farklı alt tema altında toplandığı saptanmıştır. Bu algılamalar olumlu algılama, olumsuz algılama ve nötr algılama şeklinde sınıflandırılmıştır. Turistlerin hanutçuluk yapan esnaftan rahatsız olma ve olmama durumlarının cinsiyet ve konakladıkları pansiyon türüne göre farklılaştığı belirlenmiştir. Araştırmada hanutçuluktan rahatsız olan turistlerin tamamının, hanutçuluk yapan esnaftan hiçbir şekilde alışveriş yapmadıkları sonucuna ulaşılmıştır. Hanutçuluk yapan esnaflardan rahatsız olan turistlerin bu duruma karşı, davranışsal tepki ile psikolojik tepki olmak üzere iki farklı davranışta bulunduğu ortaya konmuştur.Öğe Determination of managers' attitudes towards eco-labeling applied in the context of sustainable tourism and evaluation of the effects of eco-labeling on accommodation enterprises(Mdpi, 2019) Yılmaz, Yusuf; Üngüren, Engin; Kaçmaz, Yaşar YiğitThe attitudes of departmental managers towards eco-labels are extremely important for the realization of sustainable tourism practices in accommodation enterprises. Research focused on determining the attitudes of hotel managers towards eco-labels is very limited. Therefore, the first aim of this study was to determine the attitude of departmental managers towards eco-labels applied in the context of sustainable tourism. The second purpose of this study was to determine whether the sustainable tourism and management activities of accommodation enterprises that did and did not have an eco-label were differentiated. To this end, this study was designed and conducted with a sample of 408 hotel managers in 83 different accommodation enterprise. Data were collected through questionnaires using convenience sampling, which is a non-probability sampling method. As a result of this research, it was determined that the attitudes of managers towards eco-labels differed according to their personal and professional characteristics. Another important finding of this study was that the sustainable management and operation activities of the hotels differed significantly according to whether or not they were eco-labeled certified. Overall, it is obvious that eco-labels have a significant impact on the implementation of environmentally friendly, responsible, and sustainable tourism practices in the accommodation sector.Öğe Determining the discrimination level of personality traits of frontline employees on job performances(Mehmet Akif Ersoy Univ, 2019) Üngüren, EnginThe service quality of frontline employees plays a critical role in maintaining long-term relationships with customers and has a significant impact on increasing customer satisfaction and loyalty. Service quality is directly related to the work performance of the employees. The job performance of the employees for doing the same job can be very different. Individual and organizational factors play a role in the formation of this difference. In this study, job performance is taken into account in the context of personality, which constitutes one of the individual differences. A limited number of empirical studies were conducted on the effects of frontline employees' personality traits on job performance. In this context, the main purpose of the study is to determine the discriminative personality traits of frontline employees on the job performance. In the framework of this objective firstly, two-step clustering analysis was carried out to identify the difference groups that determining the job performance levels of front office employees. After determining the job performance groups of frontline employees, discriminant analysis was used to determine whether personality traits had a discriminative and effective role on job performance. As a result of the research, it was determined that the personality characteristics of the employees had a discriminative role in determining the difference between job performance groups. Another important finding in the study is that the personality traits of the frontline employees are more correlated with the contextual performance than the task performance. It is thought that the findings obtained from the research will be useful in the selection of employees with suitable personality traits for the front office department of accommodation establishments and in determining the training activities appropriate for the personal development of the employees.Öğe Determining the role of hotel attributes in building customer loyalty using importance-performance analysis: A study in the context of tourist nationalities(2021) Üngüren, Engin; Tellioğlu, Salih; Türker, NazlıIdentifying the importance and satisfaction of hotel attributes in the eyes of tourists and their role in building customer loyalty is critical for improving the service quality. Therefore, in our study, customers' importance and performance perceptions regarding the services offered by accommodation businesses were examined in terms of customers' nationalities. Our research has two main objectives. The first objective is to determine the importance and performance perceptions of the services provided by the hotels according to the nationalities of the customers using the using importance-performance analysis (IPA) model and to compare the perceptions of importance-performance according to nationality. The second aim is to determine the effect of satisfaction perceptions regarding hotel services on customer loyalty according to customer nationality. The research was designed as a survey-based quantitative research methodology. Convenience sampling was used, which is a non-random sampling method. Data were obtained from 1153 German, Russian, and Turkish tourists accommodating in five-star hotels in Alanya, Turkey. A gap analysis was conducted using pairwise t-tests to evaluate whether the importance and performance perceptions of the participants differed. IPA was conducted with attributes being graphically displayed on the I-P grids. The impact of hotel service satisfaction on customer loyalty was investigated using regression analysis. The research findings reveal that customers' performance perceptions and services attach importance to differ significantly by nationality. And also, it was concluded that satisfaction with the services provided in accommodation businesses has a significant effect on customer loyalty and that this effect differs in customer groups. Determining satisfaction factors affecting customer loyalty according to customer characteristics make a significant contribution to service quality improvement. In this context, the research results provide practical and theoretical contributions to how customer satisfaction and customer loyalty can be improved according to market groups.Öğe Does COVID-19 pandemic trigger career anxiety in tourism students? Exploring the role of psychological resilience(Journal of Hospitality, Leisure, Sport & Tourism Education, 2022) Üngüren, Engin; Kaçmaz, Yaşar YiğitTo understand tourism and events commuter students’ motivations, engagement, and learning experiences, semi-structured interviews with 14 students at a university in the UK were under- taken. These interviews revealed that in addition to increased tuition fees which incentivise the presumed cost-effective choice of commuting, mental health issues appear to be another major reason why commuter students decide to stay at home for the duration of their course. The findings also indicate that while commuter students in this study tended to prioritise their aca- demic integration, social integration with peers and participating in extracurricular activities were lacking, thus hindering their sense of belonging. As a result, several recommendations for universities are identified and proposed which could enhance commuter students’ sense of belonging. While the findings are particularly relevant to policymakers and academics in the UK, they resonate more widely in an era of changes in higher education on a global scale.Öğe Exploring the moderating effect of campus recreation participation on the relationship between education satisfaction and self-esteem(Sciendo, 2020) Üngüren, EnginIntroduction. Campus recreation programs play a key role in students’ academic success and personal development. The main purpose of this exploratory study was to explore the moderating effect of campus recreation participation on the relationship between education satisfaction and self-esteem. Material and methods. In this research, which adopted positivist paradigm, a quantitative method was used. The suitability of the measurement model was tested with confirmatory factor analysis, and hierarchical regression analysis was used in testing the moderator effect. The research data were obtained from 454 tourism students through the questionnaire form. Results. In the findings of the study, the evidence of the moderator role of campus recreation participation was determined in the relation between education satisfaction and self-esteem. It was concluded that the level of relationship between students’ education satisfaction and self-esteem differs according to whether they participate in campus recreation activities or not. Conclusion. The research findings revealed that participating in campus recreation activities increases students’ self-esteem and protects self-esteem in the event of education dissatisfaction. The present findings reveal that campus recreation participation should be given importance both in terms of student engagement, retention and personal development of students. Copyright © 2020 by the Józef Pi?sudski University of Physical Education in Warsaw, Faculty of Physical Education and Health in Bia?a Podlaska.Öğe How does fear of COVID-19 affect the mental well-being of waiters in Turkey(2022) Üngüren, Engin; Ceyhan, Sefa; Türker, NazlıBACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and psychological resilience on the effect of fear of COVID-19 on general mental health. METHODS: This study makes use of qualitative research methods that involved collecting data from 355 full-time waiters via questionnaires on online platforms. RESULT: The collected data suggests that the fear of COVID-19 has a significant negative impact on mental well-being. Morever, the data gathered for this study also indicates that the fear of COVID-19 infection differs significantly according to the fatalistic belief and psychological resilience levels of the waiters. CONCLUSIONS: Findings of this study indicate that the psychological effects of infectious diseases on individuals are not universal, but rather depend on the personal characteristics of individuals. It is hoped that the results of this study will contribute to the reduction of negative effects associated with the general anxiety of pandemic that individuals experience.Öğe How does fear of COVID-19 affect the mental well-being of waiters in Turkey(2022) Üngüren, Engin; Ceyhan, Sefa; Türker, NazlıAbstract. BACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and psychological resilience on the effect of fear of COVID-19 on general mental health. METHODS: This study makes use of qualitative research methods that involved collecting data from 355 full-time waiters via questionnaires on online platforms. RESULT: The collected data suggests that the fear of COVID-19 has a significant negative impact on mental well-being. Morever, the data gathered for this study also indicates that the fear of COVID-19 infection differs significantly according to the fatalistic belief and psychological resilience levels of the waiters. CONCLUSIONS: Findings of this study indicate that the psychological effects of infectious diseases on individuals are not universal, but rather depend on the personal characteristics of individuals. It is hoped that the results of this study will contribute to the reduction of negative effects associated with the general anxiety of pandemic that individuals experienceÖğe How Does Organizational Toxicity Affect Depression? A Moderated Mediation Model(2023) Tekin, Ömer Akgün; Üngüren, Engin; Doğrucan, Ayşegül; Yıldız, SevcanOrganizational toxicity is a key organizational issue today, impacting the success of both employees and organizations negatively alike. Negative working conditions revealed by organizational toxicity pave the way for an organizational atmosphere to arise, which negatively influences the physical and psychological well-being of employees, causing burn-out syndrome and depression. Thus, organizational toxicity is observed to have a destructive impact on employees and can threaten the future of companies. In this framework, this study examines the mediating role of burnout and moderator role of occupational self-efficacy, in the relationship between organizational toxicity and depression. Conducted as cross-sectional, this study adopts a quantitative research approach. To that end, convenience sampling was used to collect data from 727 respondents who are employed at five-star hotels. Data analysis was completed with SPSS 24.0 and AMOS 24 packages. Consequent to the analyses, organizational toxicity was determined to have a positive effect on burnout syndrome and depression. Moreover, burnout syndrome was found to have a mediating effect on the relationship between organizational toxicity and depression. In addition, occupational self-efficacy was found to have a moderator role on the effect of employees’ burnout levels on their depression levels. According to the findings, occupational self-efficacy is an influential variable on reducing the impact that organizational toxicity and burnout have on depression. © 2023 by the authors.Öğe Innovations in management of hotel employees: The relationship between organizational resilience and work engagement(2021) Üngüren, Engin; Kaçmaz, Yaşar YiğitIn many destinations, crises such as hurricanes, floods, wildfires, earthquakes, terrorist attacks, and outbreaks negatively impact the tourism industry. Such crises stress out both management levels and employees, declining productivity. In an environment where the crisis is intense, tourism enterprises need to take the necessary precautions to continue their activities and ensure sustainability. This study focuses on the implications of organisational resilience on employees, which refers to the ability to continue its activities in the face of crises. This study, handled in the context of Social Exchange Theory, has two purposes. The first purpose of the study is to determine the effect of organisational resilience on organisational support and work engagement. The second purpose of this study is to determine the mediating role of organisational support in the relationship between organisational resilience and work engagement. The study is cross-sectional and employs a quantitative method. The study used convenience sampling because it was conducted during the COVID-19 pandemic and the relevant restrictions dictated certain precautions. Another reason behind convenience sampling is the limited cost and timeline for the study. Data were collected with questionnaires from 506 employees working at four and five-star hotels. The suitability of the measurement model was tested with confirmatory factor analysis. The mediation analysis was carried out with process macro, based on the bootstrap method. Consequent to the analyses conducted in line with the purposes of this study, organisational resilience was found to positively impact perceived organisational support and work engagement. Furthermore, perceived organisational support has a full mediation role in the relationship between organisational resilience and work engagement. The findings of this study theoreticaly provide a framework regarding how organisational resilience improves employees' attitudes towards their jobs. In addition, the results obtained in the study help efficiently manage crises and unexpected events and develop the right policies for employees.Öğe Investigation of fatalistic beliefs and experiences regarding occupational accidents among five stars accommodation companies employees(2018) Üngüren, EnginOccupational accidents are among the most serious problems of work life. Researches show that a significant number of occupational accidents occur because of human errors rather than technical problems. Understanding the attitudes of employees regarding occupational accidents is essential to prevent them. Within this respect, the main purpose of this study is to reveal the fatalistic beliefs and experiences of employees of accommodation companies regarding occupational accidents. This research was conducted with the participation of employees working in kitchen, housekeeping, restaurant and bar and technical service departments of five- star accommodation companies in Alanya. Sample consisting of 797 employees was selected through random sampling method. The results of the research reveal that the possibility of both experiencing and witnessing an occupational accident is much higher for employees working in kitchen departments. It has been determined that one of the two people working in the kitchen department witnessed a occupational accident. One of the important results of the research is that the fatalistic beliefs about occupational accidents are significantly higher for workers who have experienced or witnessed occupational accidents. One of the important research findings is that fatalistic beliefs of employees differ depending on their education levels, ages and departments they work in. As a result of the research, it has been determined that the variable of education on the fatalistic beliefs of employees about job accidents has a dominant effect.Öğe KONAKLAMA ENDÜSTRİSİNDE İŞ KAZALARINA YÖNELİK KADERCİ İNANIŞLARIN İŞ MEMNUNİYETİ VE ÖRGÜTSEL GÜVENE ETKİSİ(2017) Üngüren, Engin; Arslan, Serdar; Koç, Tayfur Süleymanİş kazaları hem Türkiye'de hem de dünyada ciddi sorunlara neden olmaktadır. Kazalarda insan faktörü en sık rastlanan neden olarak karşımıza çıkmaktadır. İş kazalarına karşı bazı önleyici tedbirler alınabilecekken kaderci inanışlar gibi kimi insani engeller bu tedbirlerin alınmasını güçleştirmektedir. Bu çalışmanın ana amacı iş kazalarına yönelik kaderci inanışların iş memnuniyeti ve örgütsel güven üzerindeki etkisini test etmektir. İş kazalarına yönelik kaderci inanışların, çalışanların iş memnuniyetini ve örgütsel güvenini olumsuz etkileyeceği hipotezi öne sürülmüştür. Çalışma Alanya'da bulunan dört ve beş yıldızlı otellerde gerçekleştirilmiştir. Nicel yöntemlerin benimsendiği çalışmada ölçüm aracı olarak tam yapılandırılmış anket formlarından yararlanılmıştır. 1564 adet anket formu analize tabi tutulmuştur. Yapısal Eşitlik Modeli sonucu iş kazalarına yönelik kaderci inanışların, çalışanlarda hem iş memnuniyeti ve hem de örgütsel güven üzerinde güçlü bir negatif etkiye sahip olduğu görülmüş, dolayısıyla çalışma hipotezi güçlü bir şekilde desteklenmiştir. Bu sonuçlar kaderci inanışların aşılması için girişimlerde bulunulması ve işyeri güvenliği ve sağlığına yatırım yapılmasının, hem iyi bir yönetsel karar hem de etik bir davranış olacağına işaret etmektedir.Öğe Konaklama işletmelerinde iş sağlığı ve güvenliği uygulamalarının örgütsel güven üzerindeki etkisi(2016) Üngüren, Engin; Koç, Tayfur SüleymanAraştırmanın temel amacını, konaklama işletmelerinde iş sağlığı ve güvenliği uygulamalarının örgütsel güven üzerinde nasıl bir etki oluşturduğunun belirlenmesi oluşturmaktadır. Çalışma Antalya ili Alanya ilçesinde faaliyet gösteren konaklama işletmeleri üzerinde gerçekleştirilmiştir. Araştırmada nicel araştırma yöntemi temelinde, betimsel araştırma modeli, karşılaştırmalı model, ilişkisel model ve bağıntısal model yaklaşımları kullanılmıştır. Araştırmada korelasyon analizi sonucunda iş sağlığı ve güvenliği uygulamaları ile örgütsel güven arasında olumlu yönde anlamlı ilişkiler olduğu saptanmıştır. Chaid analizi sonucunda çalışanların iş sağlığı ve güvenliği uygulamaları ile örgütsel güven algılarının çalışılan departman temelinde istatistiksel anlamda farklılaştığı belirlenmiştir. Çalışmanın temel amaçları doğrultusunda ortaya konan çoklu regresyon analizi sonucunda, katılımcıların örgütsel güvenleri üzerinde çalışma arkadaşlarının iş sağlığı ve güvenliği kriterlerine göre çalışmasının, iş sağlığı ve güvenliği konusunda yönetim ve çalışanlar arasında işbirliği ve iletişimin, çalışma arkadaşlarının iş sağlığı ve güvenliği konusundaki farkındalık ve bilinç düzeylerinin, iş sağlığı ve güvenliği konusunda yönetsel önlem ve tedbirlerin etkili olduğu bulgusuna ulaşılmıştır.Öğe Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention(2022) Yılmaz, Yusuf; Üngüren, Engin; Tekin, Ömer Akgün; Kaçmaz, Yaşar YiğitThe COVID-19 outbreak caused a stressful process for hospitality employees in terms of both being infected and experiencing the risk of losing their jobs. Stressful working conditions increase employees’ turnover intentions (TI). This study aims to analyze the relationship among perceived organizational support (POS), organizational commitment (OC), and turnover intention (TI) within the context of employees’ infection status and perceived job insecurity (JI). In this context, the study tests a moderated mediation research model. Having adopted a quantitative research method, data were acquired from 490 respondents who work at five-star accommodation companies in Alanya, Turkey. Findings show that the impact of POS on OC and IT differ according to employees’ infection status during the COVID-19 outbreak and their perceived JI. The findings of the study reveal empirical results in understanding employee attitudes toward companies alongside perceived job insecurity for those who are infected as well as for those who are not. Moreover, the study presents theoretical and practical contributions to reduce the negative impact of job insecurity and risk of infection on turnover intentions, which have been considered to be main sources of stress throughout the pandemic.Öğe Otel yöneticilerinin otel değerlendirme sitelerine yönelik tutumları üzerine bir araştırma(2016) Yetkin, Murat; Üngüren, Engin; Kaçmaz, Yaşar YiğitBu çalışmada, konaklama tesisi değerlendirme sitelerine yönelik otel yöneticilerinin tutumları araştırılmıştır. Araştırma, Alanya ilçesi sınırlarında gerçekleştirilmiştir. Alanya ekonomisinin büyük bir bölümü turizm ve turizm bağlantılı sektörlerden oluşmaktadır. Analizler sonucunda, yöneticilerin değerlendirme sitelerine yönelik tutumlarının altı boyutta incelenebileceği tespit edilmiştir. Bu boyutlar "Güven Sorunu ve Etik Dışı Uygulamalar", "Hizmet Kalitesini İyileştirme ve Performans Göstergesi", "Bilgi ve Değerlendirmelerin Doğruluğu", "Tehdit Aracı", "Satış ve İmaj Etkisi" ve "Otellerin Yönlendirmesi" olarak adlandırılmıştır.Öğe Rol çatışması ve rol belirsizliğinin örgütsel yabancılaşmaya etkisi: Alanya Belediyesi'nde bir araştırma(2017) Arslan, Serdar; Üngüren, EnginRol çatışması ve rol belirsizliği, çalışanların kurum içinde üstlendikleri rolleri sağlıklı bir şekilde yerine getirmesi karşısında ciddi bir engel oluşturmaktadır. Örgütsel yabancılaşma ise çalışanın işinden ve kurumundan uzaklaşmasına neden olan bir sorundur. Bu araştırmanın temel amacını, rol çatışması ve rol belirsizliğinin örgütsel yabancılaşma üzerindeki etkisinin belirlenmesi oluşturmaktadır. Araştırma, 2600 çalışana sahip olan Alanya Belediyesi'nde gerçekleştirilmiştir. Nicel yöntem kullanılmıştır. Veriler belediye çalışanlarına uygulanan anket formları aracılığıyla toplanmıştır. Verilere faktör analizi, korelasyon analizi ve çoklu doğrusal regresyon analizi uygulanmıştır. Rol çatışması ve rol belirsizliğinin örgütsel yabancılaşma üzerinde etkili olduğu sonucuna ulaşılmıştır.Öğe Sessizleşen örgütlerde öz yeterlilik algısının rolü: Alanya'daki konaklama işletmeleri üzerinde bir araştırma(2015) Üngüren, Engin; İştin, Aysen ErcanEmek yoğun olan turizm sektöründe, işletmelerin rekabet avantajı elde edebilmesinde, hizmet ve ürün kalitesini arttırabilmesinde, sürdürülebilir gelişim gösterebilmesinde nitelikli çalışanların yadsınamaz bir yeri ve önemi vardır. Aynı zamanda nitelikli çalışanlar, ülkelerin uluslararası pazarda rekabet gücünü de arttırmaktadır. Nitelikli çalışanların tüm potansiyellerini kullanabilmesine fırsat sağlamak, işletmelerin rekabet avantajı elde etmesinde önemli bir yöntemdir. Bu bağlamda araştırmanın ana amacını, öz yeterliliğin örgütsel sessizlik üzerindeki etkisinin belirlenmesi oluşturmaktadır. Araştırmanın alt amaçları ise; çalışanların işletmeye katkı sağlamaya yönelik fikir ve düşüncelerinin belirlenmesi, çalışanların demografik ve mesleki özelliklerine göre örgütsel sessizlik davranışı ile öz yeterlilik algılarının farklılık gösterip göstermediğinin tespit edilmesi oluşturmaktadır. Araştırmada veriler konaklama işletmelerinde gerçekleştirilen anket uygulamasıyla elde edilmiştir. Nicel paradigma temelinde, betimsel araştırma modeli, karşılaştırmalı model, ilişkisel model ve bağıntısal model yaklaşımları kullanılmıştır. Araştırma sonucunda, öz yeterlilik algısının örgütsel sessizlik üzerinde belirleyici bir etkinin olduğunu sonucuna ulaşılmıştır. Araştırmada öz yeterliliği düşük olan çalışanların fikir ve düşünlerini ifade etmeyerek sessiz kaldıkları, yüksek öz yeterliliği olan çalışanların ise fikir ve düşüncelerini paylaşmaktan çekinmediği sonucuna ulaşılmıştır.Öğe The effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust in hotel industry(Akdeniz Univ Tourism Fac, 2017) Üngüren, Engin; Arslan, Serdar; Koç, Tayfur SüleymanOccupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, there are some humanistic obstacles, such as fatalistic beliefs, that impede these measures. The main purpose of this study is to test the effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust. It was hypothesized that fatalistic beliefs in regards to occupational accidents have a negative effect on job satisfaction and organizational trust of employees. The study was carried out in five and four star accommodation companies in Alanya, Turkey. A quantitative research approach was adopted. Fully structured questionnaires were used as the measurement instrument. 1564 questionnaires were analysed. The Structural Equation Modelling analysis indicated that fatalistic beliefs regarding occupational accidents have a strong negative effect on both job satisfaction and organizational trust of employees in accommodation companies; therefore the hypotheses were strongly supported. These results indicate that attempting to overcome fatalistic beliefs and investing in occupational health and safety is a good business decision, as well as an ethical one.Öğe The moderating effect of student club membership on the relationship between career intention in the tourism sector and post-graduate employability anxiety(Elsevier Sci Ltd, 2020) Üngüren, Engin; Hüseyinli, TahireThe majority of the studies on students who study tourism reveal that they do not plan to build their careers in the tourism industry. It is important for both educators and the tourism industry to determine the career intentions of tourism students and the factors which affect them. There are many studies on tourism students' attitudes towards the tourism industry. The main purpose of this particular study is how extracurricular student club membership status of tourism students affect their career intentions and post-graduation employability anxiety. It analyzes student club membership status as a moderating variable in building relationships between the career intentions and post-graduation employability anxiety. Data were collected from 512 respondents via survey. The research model is tested with structural equation model (SEM) and to test the moderating role of student club membership status in the relationship in question, PROCESS macro for SPSS is favoured. The study presents both theoretical insights and practical implications.Öğe The moderator role of financial well-being on the effect of job insecurity and the COVID-19 anxiety on burnout: A research on hotel-sector employees in crisis(2021) Üngüren, Engin; Tekin, Ömer Akgün; Avsallı, Hüseyin; Kaçmaz, Yaşar YiğitDuring the coronavirus disease 2019 (COVID-19) pandemic, which is caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), hotel-sector employees attempted to cope with the fear of becoming infected; however, they were also faced with job insecurity. Both the anxiety over COVID-19 and the risk of job insecurity have affected the employees' economic and social conditions as well as their mental state. The present study examined the effect of COVID-19 anxiety and job insecurity perceptions on the burnout levels of hotel-sector employees and the moderator role of the employees' financial well-being on this relationship. The study was conducted by collecting data from 396 participants who worked in 17 different five-star hotels in Antalya, Turkey. Because of social isolation and social distancing rules, our research data were obtained using an online questionnaire to avoid close contact with other people. The findings showed that COVID-19 anxiety and perceptions of job insecurity had negative effects on hotel employees in the form of mental burnout. In addition, we determined that as an individual characteristic, financial well-being was a moderator variable that affected the severity of burnout based on COVID-19 anxiety and job insecurity. The research findings exhibited theoretical and practical contributions for decision makers and researchers.
