Yazar "Üngüren, Engin" için listeleme
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Bir turist taciz türü olarak hanutçuluğun turistler üzerindeki etkisi
Halk arasında hanutçuluk olarak bilinen kavram, çoğunlukla turistlere rahatsızlık veren davranışlar içermesi nedeniyle literatürde “turist tacizi” başlığı altında ele alınmakta ve “esnaf tacizi” olarak adlandırılmaktadır. ... -
Determination of managers' attitudes towards eco-labeling applied in the context of sustainable tourism and evaluation of the effects of eco-labeling on accommodation enterprises
Yılmaz, Yusuf; Üngüren, Engin; Kaçmaz, Yaşar Yiğit (Mdpi, 2019)The attitudes of departmental managers towards eco-labels are extremely important for the realization of sustainable tourism practices in accommodation enterprises. Research focused on determining the attitudes of hotel ... -
Determining the discrimination level of personality traits of frontline employees on job performances
Üngüren, Engin (Mehmet Akif Ersoy Univ, 2019)The service quality of frontline employees plays a critical role in maintaining long-term relationships with customers and has a significant impact on increasing customer satisfaction and loyalty. Service quality is directly ... -
Determining the role of hotel attributes in building customer loyalty using importance-performance analysis: A study in the context of tourist nationalities
Üngüren, Engin; Tellioğlu, Salih; Türker, Nazlı (2021)Identifying the importance and satisfaction of hotel attributes in the eyes of tourists and their role in building customer loyalty is critical for improving the service quality. Therefore, in our study, customers' importance ... -
Does COVID-19 pandemic trigger career anxiety in tourism students? Exploring the role of psychological resilience
Üngüren, Engin; Kaçmaz, Yaşar Yiğit (Journal of Hospitality, Leisure, Sport & Tourism Education, 2022)To understand tourism and events commuter students’ motivations, engagement, and learning experiences, semi-structured interviews with 14 students at a university in the UK were under- taken. These interviews revealed ... -
The effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust in hotel industry
Üngüren, Engin; Arslan, Serdar; Koç, Tayfur Süleyman (Akdeniz Univ Tourism Fac, 2017)Occupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, ... -
Exploring the moderating effect of campus recreation participation on the relationship between education satisfaction and self-esteem
Üngüren, Engin (Sciendo, 2020)Introduction. Campus recreation programs play a key role in students’ academic success and personal development. The main purpose of this exploratory study was to explore the moderating effect of campus recreation participation ... -
How does fear of COVID-19 affect the mental well-being of waiters in Turkey
Üngüren, Engin; Ceyhan, Sefa; Türker, Nazlı (2022)BACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and psychological ... -
How does fear of COVID-19 affect the mental well-being of waiters in Turkey
Üngüren, Engin; Ceyhan, Sefa; Türker, Nazlı (2022)Abstract. BACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and ... -
How Does Organizational Toxicity Affect Depression? A Moderated Mediation Model
Organizational toxicity is a key organizational issue today, impacting the success of both employees and organizations negatively alike. Negative working conditions revealed by organizational toxicity pave the way for an ... -
Innovations in management of hotel employees: The relationship between organizational resilience and work engagement
Üngüren, Engin; Kaçmaz, Yaşar Yiğit (2021)In many destinations, crises such as hurricanes, floods, wildfires, earthquakes, terrorist attacks, and outbreaks negatively impact the tourism industry. Such crises stress out both management levels and employees, declining ... -
Investigation of fatalistic beliefs and experiences regarding occupational accidents among five stars accommodation companies employees
Üngüren, Engin (2018)Occupational accidents are among the most serious problems of work life. Researches show that a significant number of occupational accidents occur because of human errors rather than technical problems. Understanding the ... -
KONAKLAMA ENDÜSTRİSİNDE İŞ KAZALARINA YÖNELİK KADERCİ İNANIŞLARIN İŞ MEMNUNİYETİ VE ÖRGÜTSEL GÜVENE ETKİSİ
İş kazaları hem Türkiye'de hem de dünyada ciddi sorunlara neden olmaktadır. Kazalarda insan faktörü en sık rastlanan neden olarak karşımıza çıkmaktadır. İş kazalarına karşı bazı önleyici tedbirler alınabilecekken kaderci ... -
Konaklama işletmelerinde iş sağlığı ve güvenliği uygulamalarının örgütsel güven üzerindeki etkisi
Üngüren, Engin; Koç, Tayfur Süleyman (2016)Araştırmanın temel amacını, konaklama işletmelerinde iş sağlığı ve güvenliği uygulamalarının örgütsel güven üzerinde nasıl bir etki oluşturduğunun belirlenmesi oluşturmaktadır. Çalışma Antalya ili Alanya ilçesinde faaliyet ... -
Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention
The COVID-19 outbreak caused a stressful process for hospitality employees in terms of both being infected and experiencing the risk of losing their jobs. Stressful working conditions increase employees’ turnover intentions ... -
The moderating effect of student club membership on the relationship between career intention in the tourism sector and post-graduate employability anxiety
Üngüren, Engin; Hüseyinli, Tahire (Elsevier Sci Ltd, 2020)The majority of the studies on students who study tourism reveal that they do not plan to build their careers in the tourism industry. It is important for both educators and the tourism industry to determine the career ... -
The moderator role of financial well-being on the effect of job insecurity and the COVID-19 anxiety on burnout: A research on hotel-sector employees in crisis
During the coronavirus disease 2019 (COVID-19) pandemic, which is caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), hotel-sector employees attempted to cope with the fear of becoming infected; ... -
Otel yöneticilerinin otel değerlendirme sitelerine yönelik tutumları üzerine bir araştırma
Bu çalışmada, konaklama tesisi değerlendirme sitelerine yönelik otel yöneticilerinin tutumları araştırılmıştır. Araştırma, Alanya ilçesi sınırlarında gerçekleştirilmiştir. Alanya ekonomisinin büyük bir bölümü turizm ve ... -
Rol çatışması ve rol belirsizliğinin örgütsel yabancılaşmaya etkisi: Alanya Belediyesi'nde bir araştırma
Arslan, Serdar; Üngüren, Engin (2017)Rol çatışması ve rol belirsizliği, çalışanların kurum içinde üstlendikleri rolleri sağlıklı bir şekilde yerine getirmesi karşısında ciddi bir engel oluşturmaktadır. Örgütsel yabancılaşma ise çalışanın işinden ve kurumundan ... -
Sessizleşen örgütlerde öz yeterlilik algısının rolü: Alanya'daki konaklama işletmeleri üzerinde bir araştırma
Üngüren, Engin; İştin, Aysen Ercan (2015)Emek yoğun olan turizm sektöründe, işletmelerin rekabet avantajı elde edebilmesinde, hizmet ve ürün kalitesini arttırabilmesinde, sürdürülebilir gelişim gösterebilmesinde nitelikli çalışanların yadsınamaz bir yeri ve önemi ...