Aydogmus, Hacer YumurtaciAydoğmuş, UfukTürkan, Yusuf Sait2026-01-242026-01-24202597983693794939798369379516https://doi.org/10.4018/979-8-3693-7949-3.ch005https://hdl.handle.net/20.500.12868/4723Currently, artificial intelligence is used in many different ways in many different sectors-for example, in the diagnosis of diseases in the field of health by processing data, for inventory management in logistics management, and for customer service in tourism. Artificial intelligence is also used in higher education institutions in different fields such as intelligent learning systems and data management. There are different studies in the literature on the use of artificial intelligence in higher education. Considering its importance, analyzing the studies in the literature comprehensively is important for understanding the applications and making it easier for educational institutions to experience an artificial intelligence adaptation process. © 2025 by IGI Global Scientific Publishing.eninfo:eu-repo/semantics/closedAccessArtificial intelligenceData handlingInformation managementLearning systemsBibliometrics analysisCustomer-serviceDiagnoses of diseaseEducational institutionsHigh educationsHigher education institutionsIntelligent learning systemsInventory managementLearning dataLogistic managementInventory controlBook Chapter10.4018/979-8-3693-7949-3.ch0051171522-s2.0-105008158726N/A