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dc.contributor.authorGül, Tolga
dc.contributor.authorDeğirmencioğlu, Özdal
dc.contributor.authorBulut, Benay
dc.contributor.authorDağ, Erhan
dc.contributor.authorBaştürk, Yusuf Alper
dc.contributor.authorDağlı, Mehmet
dc.date.accessioned2023-06-15T14:17:50Z
dc.date.available2023-06-15T14:17:50Z
dc.date.issued2022en_US
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1111221/health-service-quality-and-patient-communication-in-medical-tourism
dc.identifier.urihttps://hdl.handle.net/20.500.12868/2261
dc.description.abstractThis study investigates the perceptions of patient communication and medical service quality in relation to the demographic and occupational characteristics of medical staff working in Alanya. A significant relationship was found between perceptions of patient communication and the field of expertise of the staff and the foreign language they speak. This indicates that, in medical tourism contexts, the patient communication perceptions of medical staff affect first-hand perceptions of health service quality. To increase health service quality and patient communication motivation, it is recommended that revenues from patients or insurance companies be distributed to all staff involved with medical tourists. Furthermore, apart from doctors and nurses, staff believe health service quality and communication are low. Therefore, it is recommended to provide in-service training for this area.en_US
dc.language.isoengen_US
dc.relation.isversionof10.26650/jot.2022.8.1.1059252en_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectMedical Tourismen_US
dc.subjectMedical Staffen_US
dc.subjectHealth Careen_US
dc.subjectCommunicationen_US
dc.subjectQualityen_US
dc.titleHealth Service Quality and Patient Communication In Medical Tourismen_US
dc.typearticleen_US
dc.contributor.departmentALKÜ, Fakülteler, Turizm Fakültesi, Turizm İşletmeciliği Bölümüen_US
dc.identifier.volume8en_US
dc.identifier.issue1en_US
dc.identifier.startpage115en_US
dc.identifier.endpage137en_US
dc.relation.journalJournal of Tourismologyen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US


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