Kurum Yazarı "Üngüren, Engin" WoS İndeksli Yayınlar Koleksiyonu İçin Listeleme
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Determining the discrimination level of personality traits of frontline employees on job performances
Üngüren, Engin (Mehmet Akif Ersoy Univ, 2019)The service quality of frontline employees plays a critical role in maintaining long-term relationships with customers and has a significant impact on increasing customer satisfaction and loyalty. Service quality is directly ...