Yazar "Tellioğlu, Salih" için WoS İndeksli Yayınlar Koleksiyonu listeleme
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Determining the role of hotel attributes in building customer loyalty using importance-performance analysis: A study in the context of tourist nationalities
Üngüren, Engin; Tellioğlu, Salih; Türker, Nazlı (2021)Identifying the importance and satisfaction of hotel attributes in the eyes of tourists and their role in building customer loyalty is critical for improving the service quality. Therefore, in our study, customers' importance ...