Yazar "Üngüren, Engin" için WoS İndeksli Yayınlar Koleksiyonu listeleme
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Determination of managers' attitudes towards eco-labeling applied in the context of sustainable tourism and evaluation of the effects of eco-labeling on accommodation enterprises
Yılmaz, Yusuf; Üngüren, Engin; Kaçmaz, Yaşar Yiğit (Mdpi, 2019)The attitudes of departmental managers towards eco-labels are extremely important for the realization of sustainable tourism practices in accommodation enterprises. Research focused on determining the attitudes of hotel ... -
Determining the discrimination level of personality traits of frontline employees on job performances
Üngüren, Engin (Mehmet Akif Ersoy Univ, 2019)The service quality of frontline employees plays a critical role in maintaining long-term relationships with customers and has a significant impact on increasing customer satisfaction and loyalty. Service quality is directly ... -
Determining the role of hotel attributes in building customer loyalty using importance-performance analysis: A study in the context of tourist nationalities
Üngüren, Engin; Tellioğlu, Salih; Türker, Nazlı (2021)Identifying the importance and satisfaction of hotel attributes in the eyes of tourists and their role in building customer loyalty is critical for improving the service quality. Therefore, in our study, customers' importance ... -
Does COVID-19 pandemic trigger career anxiety in tourism students? Exploring the role of psychological resilience
Üngüren, Engin; Kaçmaz, Yaşar Yiğit (Journal of Hospitality, Leisure, Sport & Tourism Education, 2022)To understand tourism and events commuter students’ motivations, engagement, and learning experiences, semi-structured interviews with 14 students at a university in the UK were under- taken. These interviews revealed ... -
The effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust in hotel industry
Üngüren, Engin; Arslan, Serdar; Koç, Tayfur Süleyman (Akdeniz Univ Tourism Fac, 2017)Occupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, ... -
How does fear of COVID-19 affect the mental well-being of waiters in Turkey
Üngüren, Engin; Ceyhan, Sefa; Türker, Nazlı (2022)BACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and psychological ... -
Innovations in management of hotel employees: The relationship between organizational resilience and work engagement
Üngüren, Engin; Kaçmaz, Yaşar Yiğit (2021)In many destinations, crises such as hurricanes, floods, wildfires, earthquakes, terrorist attacks, and outbreaks negatively impact the tourism industry. Such crises stress out both management levels and employees, declining ... -
The moderating effect of student club membership on the relationship between career intention in the tourism sector and post-graduate employability anxiety
Üngüren, Engin; Hüseyinli, Tahire (Elsevier Sci Ltd, 2020)The majority of the studies on students who study tourism reveal that they do not plan to build their careers in the tourism industry. It is important for both educators and the tourism industry to determine the career ... -
The moderator role of financial well-being on the effect of job insecurity and the COVID-19 anxiety on burnout: A research on hotel-sector employees in crisis
During the coronavirus disease 2019 (COVID-19) pandemic, which is caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), hotel-sector employees attempted to cope with the fear of becoming infected; ...