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Toplam kayıt 12, listelenen: 11-12
Determining the discrimination level of personality traits of frontline employees on job performances
(Mehmet Akif Ersoy Univ, 2019)
The service quality of frontline employees plays a critical role in maintaining long-term relationships with customers and has a significant impact on increasing customer satisfaction and loyalty. Service quality is directly ...
The effect of fatalistic beliefs regarding occupational accidents on job satisfaction and organizational trust in hotel industry
(Akdeniz Univ Tourism Fac, 2017)
Occupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, ...